Commodity Supplies AG (hereinafter referred to as CSA) takes the protection of data very seriously and complies with the legal provisions on data protection. Your data is stored by technical and organizational measures in such a way that it is not accessible to third parties. Please note that the Internet is a publicly accessible system. Data entered into the system can be lost, sent to the wrong addressee or fall into the hands of unauthorized persons. For this reason, all submission of personal information and data is voluntary and at your own risk. This privacy policy applies to all services offered by us.
By using this website, you consent to the collection, processing and use of data as described below. This website can generally be visited without registration. Data such as pages accessed or the name of the file accessed, date and time are stored on the server for statistical purposes without this data being directly related to your person. Personal data, in particular name, address or e-mail address, are collected on a voluntary basis as far as possible. No data will be passed on to third parties without your consent.
1. Scope of application
Personal data is any information that relates to a specific or identifiable person. A data subject is a person about whom personal data is processed. Processing includes any handling of personal data, regardless of the means and procedures used, in particular the storage, disclosure, acquisition, deletion, storage, modification, destruction and use of personal data.
We process personal data in accordance with Swiss data protection law. Furthermore, we process personal data in accordance with European Data Protection Regulation (GDPR):
– Processing of personal data with the consent of the data subject.
– Processing of personal data for the performance of a contract with the data subject as well as for the implementation of corresponding pre-contractual measures.
– Processing of personal data for the fulfilment of a legal obligation to which we are subject under any applicable EU law or under any applicable law of a country in which the GDPR applies in whole or in part.
– Processing of personal data in order to protect the vital interests of the data subject or another natural person.
– Processing of personal data in order to protect the legitimate interests of us or of third parties, provided that the fundamental freedoms and rights and interests of the data subject are not overridden. Legitimate interests are in particular our business interest in being able to provide our website, information security, the enforcement of our own legal claims and compliance with Swiss law.
We process personal data for the period of time required for the respective purpose or purposes. In the case of longer-term retention obligations due to legal and other obligations to which we are subject, we restrict processing accordingly.
2. Collection, use and processing of personal data
2.1 When you visit our website
When you visit this website, certain data is automatically stored on our servers or on servers of services and products that we have obtained and/or installed for system administration, statistical or backup purposes or for tracking purposes. This may include the following data:
– the name of your internet service provider
– your IP address (under certain circumstances)
– the version of your browser software
– the operating system of the computer used to access this website
– the date
– the time
– the website from which you visit this website
– the search terms you used to find our website
Under certain circumstances, this data may allow conclusions to be drawn about a specific visitor. However, personal data will not be used in this context.
2.2 Disclosure to third parties
Your data will be passed on to our partners (third parties) if the processing of your orders makes this necessary. If we pass on data to external service providers, technical and organizational measures will be taken to ensure that the data is passed on in accordance with the statutory provisions on data protection.
If you provide us with personal or company-related data of your own accord, we will not use, process or pass on this data beyond the scope permitted by law or specified by you in a declaration of consent. We will only pass on your data to external service providers if this is necessary for the processing of the contract and they have agreed to the corresponding confidentiality and due diligence regulations. Beyond this, we only pass on your data if we are obliged to do so by law or by official or court orders.
2.3 Cookies
We generally use cookies on our website. These are small text files that are stored by your web browser and save certain settings and data for exchange with our web server. This technology allows us to recognize individual users as (returning) visitors and to offer them individualized services and products. In general, the use of cookies serves to improve our services and make them more effective and secure. Such cookies may also be necessary, for example, to use shopping baskets or payment functions. A cookie does not always mean that we can identify you.
You can configure your browser settings so that no cookies are stored on your computer. Complete deactivation of cookies may mean that you cannot use all the functions of our website.
By continuing to use our website and/or agreeing to this privacy policy, you consent to cookies being set by us and thus to personal usage data being collected, stored and used, even beyond the end of the browser session. You can revoke this consent at any time by activating the browser setting to refuse third-party cookies.
2.4 Contact possibility via the website
If you contact the data controller by e-mail or via a contact form, the personal data transmitted by the data subject will be automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the data controller will be stored for the purpose of processing or contacting the data subject. No disclosure of this personal data to third parties will take place.
2.5 Customer Relationship Management (CRM) & Newsletter
HubSpot
Our website uses HubSpot, a customer relationship management (CRM) and marketing automation service provided by HubSpot Inc. to manage and optimize our interactions with visitors and customers. HubSpot helps us collect, analyze, and store information to improve user experience, deliver personalized content, and streamline our marketing and customer service efforts.
When you interact with our website, HubSpot may collect certain information about you, including: Contact information (such as your name, email address, phone number, and any other contact details you choose to provide), Usage data (including your interactions with our website, such as page views, session duration, and form submissions) and Device and browser information (such as IP address, device type, browser type, and settings).
We use data collected through HubSpot to: personalize your experience on our website, deliver content tailored to your interests and communicate with you about our products, services, and special offers (with your consent where required). Furthermore to improve our website, content, and services by analyzing trends and user preferences – as well as support customer service and respond to your inquiries effectively.
Data collected through HubSpot may be stored and processed on HubSpot’s servers, which may be located outside of your country of residence. HubSpot complies with GDPR data transfer requirements by providing adequate safeguards, such as EU Standard Contractual Clauses, to protect your personal data. We retain data collected through HubSpot only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. You have the right to request access to, correction of, or deletion of your personal data at any time. Further information and the applicable data protection provisions of HubSpot may be retrieved under https://www.hubspot.com/data-privacy/gdpr
2.6 Analysis tools
Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses “cookies”, which are text files placed on your computer’s web browser, to help the website analyse how users use the site (see Cookies above). The information generated by cookies (browser type/version, operating system used, referrer URL, website previously visited, IP address, time of server request) about your use of this website is usually transmitted to a Google server in the USA and stored there. In the event that IP anonymization is activated on our website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Further information about the web analysis service used can be found on the Google Analytics website. Instructions on how you can prevent your data from being processed by the web analysis service can be found at https://tools.google.com/dlpage/gaoptout?hl=en.
2.7 Advertising tools
Google Ads
We use Google Ads, an internet advertising service that allows advertisers to display ads on both Google’s search engine results and the Google advertising network. Google Ads allows an advertiser to specify certain keywords in advance, by means of which an ad is displayed in Google’s search engine results exclusively when the user retrieves a keyword-relevant search result with the search engine. In the Google advertising network, the ads are distributed on topic-relevant websites by means of an automatic algorithm and in compliance with the previously defined keywords.
The operating company of the Google Ads services is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.
The purpose of Google Ads is to advertise our website by displaying interest-relevant adverts on the websites of third-party companies and in the search engine results of the Google search engine and by displaying third-party adverts on our website. If a data subject reaches our website via a Google advert, a so-called conversion cookie is stored on the data subject’s IT system by Google. Further information and the applicable data protection provisions of Google may be retrieved under https://policies.google.com/privacy?hl=engl=en.
Google Remarketing
The controller has integrated Google Remarketing services on this website. Google Remarketing is a function of Google Ads that enables a company to display advertisements to Internet users who have previously visited the company’s website. The prerequisite for this is the activation of the so-called Google Signals in Google Analytics. The integration of Google Remarketing thus allows a company to create user-related advertising and consequently to display interest-relevant advertisements to the internet user.
The operating company of the Google Remarketing services is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.
The purpose of Google Remarketing is to display adverts relevant to your interests. Google Remarketing enables us to display adverts via the Google advertising network or on other websites that are tailored to the individual needs and interests of internet users. Further information and the applicable data protection provisions of Google may be retrieved under https://policies.google.com/privacy?hl=engl=en.
Microsoft Ads
We use Microsoft Ads, an online advertising service provided by Microsoft Corporation, to reach relevant audiences and promote our products/services through targeted advertising. Microsoft Ads allows us to display ads across Microsoft’s advertising network and track user interactions with our ads to measure the effectiveness of our campaigns.
When you interact with our website or one of our Microsoft Ads, Microsoft Ads may collect certain information about you to help deliver relevant ads and analyze ad performance. This may include device and browser information (such as IP address, device type, browser type, and other technical data), user behavior and engagement (including actions taken on our website, such as pages viewed, links clicked, and conversions e.g., completing a form submission) or demographic and geographic information (data inferred from your interactions, such as location and language preferences). Further information can be found at https://www.microsoft.com/en-us/privacy/privacystatement
2.8 Social media plugins
We use the social plugins listed below, among others, on our website in order to make our company better known (for advertising purposes). The responsibility for data protection-compliant operation is to be ensured by their respective providers. Data processing in connection with these plugins is carried out with your consent when you use them.
If you use the services of these social networks independently of or in connection with our website, the social networks evaluate your use of the plugin. In this case, information about the plugin is forwarded to the social networks.
Plugins from the social network LinkedIn Corporation, USA, are installed on our website. You can recognize the LinkedIn plugin (LinkedIn Recommended button) by the LinkedIn logo. When you visit a page on our website that contains such a plugin, a direct connection is established between your browser and the LinkedIn server. LinkedIn then receives the information that you have visited our site with your IP address. If you click on the LinkedIn button while you are logged into your LinkedIn account, you can link the content of our pages to your LinkedIn profile. This allows LinkedIn to associate your visit to our pages with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by LinkedIn. Further information can be found at: www.linkedin.com/legal/privacy-policy.
Meta (Facebook & Instagram)
Plugins from the social networks of Meta Platforms Inc. are used on our website (namely Facebook and Instagram). The Facebook and/or Instagram plugins are labelled with a corresponding logo or the addition Like or Share. An overview of the plugins and their appearance can be found at https://developers.facebook.com/docs/plugins.
When you call up a page of our website that contains such a plugin, your browser establishes a direct connection to Meta’s servers. The content of the plugin is transmitted by Meta directly to your browser and integrated into the page.
Through this integration, Meta receives the information that your browser has called up the corresponding page of our website, even if you do not have a Facebook or Instagram profile or are not currently logged in to these platforms. This information (including your IP address) is transmitted by your browser directly to a Meta server in the USA and stored there.
If you are logged in to Facebook or Instagram, Meta can directly assign your visit to our website to your Facebook or Instagram profile. If you interact with the plugins, for example by clicking the Like button, this information is also transmitted directly to a Meta server and stored there. The information is also published on your Facebook or Instagram profile and displayed to your Facebook/Instagram friends.
The purpose and scope of the data collection and the further processing and use of the data by Meta, as well as your rights in this regard and setting options for protecting your privacy, can be found in Meta’s privacy policy: https://www.facebook.com/privacy/policy/
Google Maps
Google Maps services are used on our website (e.g. in-screen or via interfaces/API). Google LLC, USA, may therefore process information about your actual location. Google uses various technologies such as IP addresses, GPS and other sensors to determine your location, which provide Google with information about nearby devices, WLAN access points or mobile phone masts, for example.
For the purpose and scope of the data collection and the further processing and use of the data by Google, as well as your rights in this regard and setting options for protecting your privacy, please refer to Google’s privacy policy at https://policies.google.com/privacy?hl=engl=en.
YouTube
This website uses plugins from YouTube. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited and which video you have watched. Further information about YouTube can be found in YouTube’s privacy policy at: https://policies.google.com/privacy?hl=engl=en.
Vimeo
This website uses plugins from Vimeo. The operator of the pages is Vimeo.com Inc, 330 West 34th Street, 5th Floor, New York 10001, USA. When you visit one of our pages equipped with a Vimeo plugin, a connection to the Vimeo servers is established. The Vimeo server is informed which of our pages you have visited and which video you have viewed. Further information about Vimeo can be found in Vimeo’s privacy policy at https://vimeo.com/privacy.
3. Your rights
You can request information about your data stored by us at any time. To do so, please send an information request by e-mail to the address below. Together with the request, proof of identity must be sent to the same address.
You have the right to request the deletion or correction of your data at any time. Of course, you are also entitled at any time to revoke your consent to the use or processing of personal data with effect for the future.
Stored data will be deleted by us when it is no longer required for the stated purpose. Regarding the deletion of data, it is important to note that we are subject to certain legal obligations which require us to retain certain data. We must comply with this obligation. If you wish to delete data that is subject to the legal obligation to retain data, the data will be blocked in our system and only used to fulfil the legal obligation to retain data. After expiry of the retention period, your request for deletion will be complied with.
If your personal data is processed based on legitimate interests, you have the right to object to the processing of your personal data if there are grounds for doing so that arise from your particular situation or if the objection is directed against direct advertising. In the latter case, you have a general right to object, which will be implemented by us without specifying a particular situation.
Furthermore, you also have the option of receiving your personal data that you have provided to us or to request that it be transferred to another person responsible.
We kindly ask you to write to us by e-mail at info@commodity.ch. In the event of disproportionately high costs, we reserve the right to request proof of identity and payment of the actual costs in advance.
4. How to contact us
If you have any questions about CSA’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us:
Write to us at:
Commodity Supplies AG
Roosstrasse 53
8832 Wollerau
Switzerland
Email us at: info@commodity.ch
Call us: +41 12 345 67 89
5. How to contact the appropriate authority
Should you wish to report a complaint or if you feel that CSA has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Address:
Commodity Supplies AG
Roosstrasse 53
8832 Wollerau
Switzerland
Email: dataprotection@commodity.ch
5. legal basis and modification of this privacy policy
We process personal data in accordance with the Swiss Federal Data Protection Act (DSG) as well as other applicable data protection laws (e.g. the GDPR).
CSA reserves the right to revise, amend or supplement this legal notice and privacy statement in any way at any time. Please consult this statement regularly. The current data protection declaration can be found at https://cargoo.com/privacy-policy
Wollerau, November 2024