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Control Tower

Control Tower

Control Tower

We control your transportation with real-time visibility, proactive exception management and data-driven insights.

We control your transportation with real-time visibility, proactive exception management and data-driven insights.

Our Control Tower combines deep ocean freight knowledge, a hands-on team and the Cargoo platform to keep your supply chain under control.

See everything. Control everything.

Control Tower turns your data into strategic decisions, tactical plans and operational response.

End-to-End Visibility

See every shipment, milestone and document status in one live view, from origin to final destination. Our team spots delays and missing paperwork early, and resolves them before they reach you​.

Intelligent Analytics

Carrier performance and logistics costs, measured in one place. Clear insights show where you lose time and money, and where to act firs​t.

Automated Coordination

Exceptions identified, response workflows automated and stakeholder communication managed across every party.

Advanced Reporting

Reports tailored to the KPIs that matter to you, from high-level dashboards to detailed trend analysis. Ready to share with management whenever you need them​.

Classic forwarding vs Control Tower

One team and one record for all your lanes and partners, answering only to you.

Classic forwarding

Many partners, many records

A separate portal and contact for every forwarder and carrier

Exceptions handled inside each network, or by your own team

Reports in different formats, on different schedules

Partners still contact your team directly

Diagram of classic freight forwarding with many partners and many separate records

Control Tower

One team, one record

One live record across all lanes and partners

Exceptions resolved by one team, across all carriers and modes

One set of KPIs and reports, in your format

Partners work with the Control Tower on your behalf

Diagram of the Control Tower model with one team managing one unified record

Powered by Cargoo

Powered by Cargoo

Cargoo holds one record of every PO, container, document and milestone, fed directly by 98% of ocean carriers. Dashboards, reporting and exception workflows all run on that same record.

Cargoo holds one record of every PO, container, document and milestone, fed directly by 98% of ocean carriers. Dashboards, reporting and exception workflows all run on that same record.

Additional services

Procurement

We procure for you: reliable ocean freight capacity at competitive rates.

Freight Execution

We handle every step in the transport chain for you from pickup to delivery, across all modes of transport.

Financing

We offer extended payment terms on your logistics costs to free up your working capital.

Freight Audit

We audit your invoices for accuracy, resolve disputes and support your next carrier negotiation.

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